Frequently Asked Questions
Everything you need to know about ACEMAGIC Mini PCs and support.
What is included in the standard ACEMAGIC warranty?
Every ACEMAGIC product comes with a comprehensive 12-month limited warranty covering hardware defects and technical malfunctions under normal use conditions.
How long does shipping take for domestic orders?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.
What is your return policy for electronics?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.
Do ACEMAGIC Mini PCs come with an operating system pre-installed?
Yes, most of our Mini PCs come pre-installed with a licensed version of Windows 11 Pro, allowing for a seamless out-of-the-box setup experience.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options such as Klarna or Shop Pay for installment billing.
How can I contact technical support for troubleshooting?
You can reach our dedicated support team via the 'Contact Us' page, through our 24/7 live chat, or by emailing [email protected] for expert technical assistance.